Questions? Let’s Connect with Reefverse 🌊

Whether you need coral care advice, shipping help, or order support — we’re here for you.

Quick Order Support
Need help choosing the right coral for your reef? Our team is here to guide you with product recommendations, order setup, and availability updates so you can shop with confidence.
Shipping & Delivery
We ship corals nationwide with trusted carriers to ensure safe arrival. Local delivery is also available in Orange, Seminole, and Volusia County within a 30-mile radius — bringing Reefverse directly to your door.
Fast Response Time
Questions about care, shipping, or your order? We aim to respond within 24 hours on business days, keeping your reefing journey smooth and stress-free.
Secure Payments
Shop safely with multiple payment options. We accept all major credit cards, PayPal, and gift cards — your checkout is secure, fast, and hassle-free.

FAQ's

Do you ship corals safely?

Yes! We use insulated packaging, heat/cool packs (as needed), and UPS Next Day Air to ensure your corals arrive healthy.

Do you offer a live arrival guarantee?

Absolutely. If a coral arrives DOA, just send us a clear photo within 2 hours of delivery and we’ll issue a credit or replacement.

Do you ship internationally?

At this time, we only ship within the United States to ensure the best survival rate for our corals.

How do I acclimate my new coral?

Float the bag for 15–20 minutes, then drip acclimate for 30–45 minutes before adding to your reef.

Can I request specific shipping dates?

Yes! We ship Monday–Wednesday and you can request a preferred ship date at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Do you accept returns?

Because corals are live animals, we cannot accept returns. However, our Live Arrival Guarantee ensures you’re protected.

Where can I find coral care information?

Check out our Easy Care Tips page for lighting, flow, and placement guidance for each coral type.